Feedback

our_process

 

 

We are a custom company. This means that we create each piece specifically for the customer.Whether it’s an accent table, a water feature or pieces for a fireplace surround every AuroraSurfaces piece is made as the result of a highly collaborative creative process.

It works like this:

Connection
You contact us, either directly or through your interior designer or landscape company.

Initial Consultation
We have a telephone or in-person conversation to discuss what you want, and how and where you will use it in your home or commercial space.

Show and Tell
We arrange for you to see sample pieces of AuroraStone™. If you’re in our vicinity we would enjoy the opportunity to show them to you in person at our showroom or in a setting of your choice. If you are out of town, we’ll ship pieces for you to see. It is important to understand that every casting of AuroraStone™ is unique – with its own textures, metallic highlights and reflective, glass-like qualities. Each one has its own distinctive characteristics and inherent beauty.

Design Process
We finalize your exact wishes and specifications, including dimensions, shape, and scale.

Crafting Process
Our designers and artists will create the pieces you envision. Please allow 8-12 weeks for the crafting process to be completed.

Delivery
Your location, as well as the size and weight of your piece, will help us to determine the best mode of delivery. We will provide you with details such as carrier and cost before delivery. Each piece is then hand-wrapped, boxed or crated, and insured for safe shipping.